Cookie Policy

1. Introduction

This Cookie Policy explains how HokLife uses cookies and similar tracking technologies when you visit our website. This policy should be read in conjunction with our Privacy Policy.

We comply with the UK Privacy and Electronic Communications Regulations (PECR) and use Google Consent Mode v2 to manage cookie consent in accordance with EU and UK regulations.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Cookies that remain on your device for a set period or until you delete them

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic features like navigation and access to secure areas. The website cannot function properly without these cookies.

Examples: Session management, security features, consent preferences

Legal basis: Legitimate interest (website functionality)

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

Examples: Language preferences, region selection

Legal basis: Consent

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and user experience.

Examples: Page views, time on site, navigation patterns

Legal basis: Consent

3.4 Marketing Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

Examples: Ad targeting, campaign tracking, remarketing

Legal basis: Consent

4. Google Consent Mode v2

We use Google Consent Mode v2 to manage how cookies behave based on your consent choices. This ensures compliance with UK and EU data protection regulations.

Consent Mode adjusts the behavior of Google tags based on your cookie preferences:

• ad_storage: Controls cookies used for advertising purposes
• analytics_storage: Controls cookies used for analytics
• functionality_storage: Controls cookies for website functionality
• personalization_storage: Controls cookies for personalization

5. How We Use Cookies

We use cookies to:

• Ensure our website functions correctly
• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve our products and services
• Deliver relevant content and advertisements
• Measure the effectiveness of our marketing campaigns

6. Third-Party Cookies

We may use third-party services that set their own cookies on our website. These services help us with analytics, advertising, and website functionality.

Third-party cookies we may use include:

• Google Analytics: For website analytics and user behavior tracking
• Google Ads: For advertising and remarketing campaigns

These third parties have their own privacy policies, and we recommend reviewing them.

7. Managing Your Cookie Preferences

7.1 Cookie Banner

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can choose to accept or decline these cookies.

7.2 Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and prevent certain features from working properly.

7.3 Browser-Specific Instructions

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, search, and services > Cookies and site permissions

8. Withdrawing Consent

You can withdraw your cookie consent at any time by:

• Adjusting your cookie preferences through the cookie banner
• Changing your browser settings to delete or block cookies
• Contacting us at [email protected]

9. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for how to respond to these signals. We will continue to monitor developments in this area.

10. Mobile Devices

Mobile devices may have additional privacy settings. Please check your device settings for options to limit tracking and manage cookies.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The updated policy will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

HokLife
18 High Street
Telford TF3 4BP
United Kingdom
Email: [email protected]
Phone: +44 1952 672 318